The National Neuroscience Institute (NNI) is Singapore’s specialist and regional centre for treating brain, spine, nerve and muscles conditions such as stroke, dementia, Parkinson’s disease, brain tumour and brain injuries. 

NNI cares for patients with different levels of mobility, cognitive ability, and digital literacy. These differences directly impact how clinical workflows are designed and delivered. 

NNI faces several key challenges: 

• Currently, staff support patient care by taking manual measurements and recording data during clinic visits, which can be time-consuming and demanding.  

• Vital signs assessments are only performed for Neuroscience Specialist Outpatient Clinic (NSOC) patients attending their first visit or in selected cases. In the future, vital signs will be collected for every patient to better support continuity of care.

• Limited integration, as current processes are not seamlessly connected to the national Electronic Medical Records (EMR) systems. 

To address these challenges, NNI plans to introduce new self-service systems that allows all patients to check their vital signs, whether they are attending appointments in person or via video. In the initial proof-of-concept (POC) phase, a dedicated self-service station will let patients take contactless, accurate measurements that will be automatically recorded in the national EMR systems.

Ideally, the future solution will be fully integrated with the Patient Self Service Booth’s Queue Management System and the mobile registration app, creating a seamless, touch-free, and patient-led- experience without the need for a separate station. 

Use cases are applicable to NSOC @ Tan Tock Seng Hospital (TTSH), one of the hospitals NNI operates in Singapore. 

How might we create a vital signs collection experience that feels simple and reliable for every patient – whether they’re young or elderly, physically or virtually located, tech-savvy or not?

1. Outcomes of the to-be state include:  

a. Patients’ self-service of the following vital signs to be collected: 

b. Contactless, comfortable, and stress-free user experience: The solution should be user-friendly without complicated setups across physical or video consultation settings, such that patients can easily perform self-service vital signs assessment with minimal staff assistance.

c. Improved workflow efficiency: The solution should result in a measurable increase in patients served, time savings and reduced manual errors by integrating vital signs measurements directly with EMR in real-time.

2. General requirements: Measurement accuracy should be benchmarked against current conventional machines. Integration with existing healthcare systems such as Queue Management System and Zoom is necessary to enable safe and accurate clinical decision-making. The solution should be comprehensive, capturing as many vital signs collected as possible. Cost effectiveness is critical to support scalability across hospitals and other potential healthcare settings, justifying ROI. Regulatory requirements (Health Science Authority (HSA) compliant or roadmap to obtaining HSA approvals, Medical Devices and Operational Technology Security) must be met.  

Further elaboration on the accuracy of measurements of the self-service technology: 

The product’s accuracy and performance must be proven through validation and verification testing that meets all relevant standards. It should be shown, through comparative evaluation that the product matches or exceeds the accuracy and clinical performance of currently marketed has-registered device (WELCH ALLYN CVSM 6800 for blood pressure & heart rate and AVAMECH S1000 for Height & Weight & BMI) for the same intended use.  

There should be no significant differences in accuracy, safety, or performance under the tested conditions. 

For full details on the use cases, please click here. 

• Clarification Requests: If you have any questions or need further clarification about the Challenge Statement, please send them in writing to healthx@synapxe.sg no later than 29 May 2026, 5PM. We will review all submissions and publish a set of consolidated answers by 3 Jun 2026. To ensure your questions are addressed, please submit them by the deadline.

• All proposals will be reviewed by an assessment panel. Within three weeks after the application deadline, shortlisted industry partners will be notified.

• Those shortlisted will be invited to present their proposals to the assessment panel for further evaluation. The pitch session is currently scheduled for 8 Jul 2026 (Wed).

• After the pitch session, the selected industry partner(s) will have the opportunity to further develop their projects in collaboration with the project sponsor.