ABOUT SMARTCMS PROGRAMME

 


The SmartCMS Programme enables IT Partners to connect their IT systems or Clinic Management Systems (CMS) with public healthcare systems through a range of web services, facilitating seamless information exchange across the healthcare ecosystem. This improves operational efficiency for clinics and contribute to more coordinated care for patients.

 

IT Partners supporting clinics, including Healthier SG (HSG) and non-HSG, Community Health Assist Scheme (CHAS) and non-CHAS, specialist and dental clinics, must meet the requirements under the SmartCMS Certification Framework.


Convenient submission of clinical data

Seamless exchange of information with public healthcare systems

 

SMARTCMS CERTIFICATION FRAMEWORK (EFFECTIVE 01 DEC 2026)

The SmartCMS Certification Framework requires:

  • Integration with at least one bundle of web services; and
  • Mandatory Standards (under the Health Information Act (HIA) compliant Certification Framework)
    • Connect to the National Electronic Health Record (NEHR) system to facilitate sharing of summary patient records across healthcare providers for care continuity;
    • Obtain the Cyber/Data Security (CS/DS) certification; and
    • Adhere to the Data Portability practices

The framework will be updated if there are changes to the bundled web services.

SmartCMS Programme CHAS Badge 
  1. Community Health Assistance Scheme (CHAS) – Medical
  2. Chronic Disease Management Programme (CDMP)
  3. Clinical Indicators Data Collection (CIDC)
  4. Healthier SG Screening
  5. Subsidies for Healthier SG Vaccinations
  6. Subsidies for Childhood Developmental Screenings and Childhood Vaccinations
  7. PHPC Haze Subsidy Scheme (HSS)
  8. Disease and Emergency Response Operations Management (DEROM)
  9. National Immunisation Registry (NIR)
  10. Critical Medical Information Store (CMIS)
  11. Referral Data Contribution (to NEHR)
CHAS Dental Badge
  1. Community Health Assistance Scheme (CHAS) – Medical
  2. Disease and Emergency Response Operations Management (DEROM)
  3. Critical Medical Information Store (CMIS)
  4. CHAS Dental
  5. Referral Data Contribution (to NEHR)
Migration Worker (MW) Health Badge
  1. MWHealth
Project Silver Screen (PSS) Badge
  1. Healthier SG Programme web services1
  2. Project Silver Screen
Mandatory Standards2
  1. NEHR Connectivity
  2. Cyber/Data Security Certification
  3. Data Portability


1For Healthier SG Programme Web services, please refer to https://www.synapxe.sg/partner-us/healthier-sg-programme

2For Mandatory Standards, please refer to https://portal.nehr.sg/connectnehr/web/pages/resource


 

FREQUENTLY ASKED QUESTIONS

  • How can I join the SmartCMS Programme?

    Synapxe invites all CMS Vendors to join us and be a SmartCMS programme participant. SmartCMS programme enhances your solution through an increasing number of web services offered, aiming to increase clinics’ productivity by streamlining claims submissions and clinical information data flow with public healthcare systems. 

    A total of four briefing sessions will be conducted annually, please refer to the schedule and registration details below.  


    Event Q1 2026 Q2 2026 Q3 2026  Q4 2026
     Registration deadline for briefing session  03 Feb 2026  04 May 2026  04 Aug 2026  03 Nov 2026
     Briefing session*  12 Feb 2026  14 May 2026  13 Aug 2026  12 Nov 2026
     Confirmation of intent & acceptance of service agreement  26 Feb 2026  28 May 2026  27 Aug 2026  26 Nov 2026
     Earliest anticipated testing period  Q2 2026  Q3 2026  Q4 2026  Q1 2027
     Target Go-Live  Q2/3 2026  Q3/4 2026  Q4 2026 / Q1 2027  Q2 2027

     

    *For new providers to the programme, please submit the completed Non-Disclosure Agreement (NDA) form in the Resources to synapxe.smartcms.helpdesk@synapxe.sg by the stipulated registration deadline. Upon receiving the required documents, we will email the details on the time and venue of the briefing session to you.
  • What are the benefits to my company after successful on-boarding to the SmartCMS Programme?
    The following are the potential benefits for companies enrolled to SmartCMS programme:

    • Enable your CMS (Clinic Management System) application to better serve your clients, by providing them an integrated means to perform their claim / report submission under selected government schemes, such as CHAS, CDMP claim submission or CIDC report submission, by using our SmartCMS’ web services.
    • Synapxe will recognise your product as “SmartCMS enabled” upon successful on-boarding and meeting all criteria set for the programme.
  • Does my company need to pay any subscription fee to utilise the services under the SmartCMS Programme?
    There is no intent to impose subscription fee for SmartCMS participating vendors at this juncture.
  • Will my company be reimbursed or funded for work undertaken relating to SmartCMS Programme?
    No funding or any form of reimbursement will be provided to the CMS providers / companies for work undertaken for SmartCMS programme.
  • What does my company need to do before attending the briefing session?
    Interested parties attending the briefing session are required to sign the Non-Disclosure Agreement (NDA) and e-mail the signed copy to synapxe.smartcms.helpdesk@synapxe.sg when indicating your company’s attendance for the session. Please also bring the original signed copy on actual day to complete the submission.
  • Is there any way for my company to find out more about this programme before I can decide whether to come for the briefing session?
    You may send us your queries via synapxe.smartcms.helpdesk@synapxe.sg. Should you need to speak to us, please leave your contact in your query. Our staff will contact you the soonest possible.
 

Resources

Non-Disclosure Agreement

Download
Service Agreement

Download
Company Profile (Inc. Clinic List)

Download
 

Partners

X

By continuing to use and navigate this website, you consent to the use of cookies in accordance with our Privacy Policy.

Confirm