09 Nov 2022

Awards

OCBC and IHiS Announced as digital transformation and hybrid cloud winners of the Red Hat APAC Innovation Awards 2022 for Singapore



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Red Hat, Inc., the world's leading provider of open source solutions, today announced the winners of the Red Hat APAC Innovation Awards 2022 for Singapore. Integrated Health Information Systems (IHiS) and Oversea-Chinese Banking Corporation (OCBC Bank) were honored at Red Hat Summit: Connect today for excellence in leveraging enterprise open source solutions to enhance their organization's agility in an evolving business landscape.

IHiS was selected for providing cloud-based services through a common platform that helped to strengthen the resiliency of Singapore's overall healthcare system. OCBC was selected for taking actionable steps with open source to implement its vision of using data science to enhance business processes and streamline the banking experience.

In line with this year's theme of "Explore what's next", the Red Hat Summit: Connect celebrates organizations' ability to adapt to rapidly changing business environments, transform their business models and deliver better experiences to customers with open source. This year, the Red Hat APAC Innovation Awards recognizes the digital transformation success of 26 organizations in the region for their creative use of Red Hat solutions to stay ahead of industry trends and customer needs. Winners were chosen as best-in-class from a pool of nominations, and represent change-makers who are utilizing open source to enhance digitalization and efficiency.

In today's fast changing business environment, agility and innovation are crucial for business success. According to Red Hat's State of Enterprise Open Source 2022 report, 95 percent of Asia Pacific enterprises say that open source is important to their organization's overall enterprise infrastructure software strategy, helping them stay nimble and respond to changing customer demands in the long run.

The winners showcased the positive impact of their Red Hat deployments to support their business vision, workplace culture, industry and communities. They demonstrate how open source tools and culture have the power to accelerate business processes, enhance productivity, stimulate innovation and address future challenges.

The awards comprise five categories: Digital Transformation, Hybrid Cloud Infrastructure, Cloud-native Development, Automation and Resilience.

Categories: Digital Transformation and Hybrid Cloud Infrastructure

Winner: Integrated Health Information Systems (IHiS)

IHiS is a leading healthcare technology firm that integrates resilient, intelligent, secure and cost-effective technology with people and processes to make healthcare more efficient, inclusive, accessible and safer for patients. IHiS continually innovates to remain agile, ensuring that its business solutions are reliable in meeting the needs of users. This principle guided IHiS during the development of their new Common Consumer Digital Platform (CCDP), which provides relevant back-end services for Singapore residents, including patients of the three main public healthcare groups in Singapore (SingHealth, National University Health System and National Healthcare Group) in their efforts to digitize, engage, and share healthcare information easily with patients through customized apps that deliver regional health programmes.

IHiS used open source solution Red Hat OpenShift Service on AWS (ROSA) to build the CCDP on a commercial cloud environment, which reduced the platform's operational costs and ensured its flexibility to handle fluctuating demands. With ROSA, IHiS has achieved time savings for their teams in the design, set up and operation of the microservices platform for all consumer facing channel applications. This frees up overall resources to develop innovative user applications as well as reduce security, operation and maintenance overheads, thereby paving the way for future application modernization efforts.

Category: Digital Transformation

Winner: Oversea-Chinese Banking Corporation (OCBC Bank)

OCBC Bank is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with Aa1 by Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC Bank is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

The bank aims to be a leading data-driven organization in the region. Hence, it looked to enhance its business systems and customer experience through data science. OCBC Bank deployed Red Hat OpenShift as its cloud native platform to support the implementation of its Enterprise Data Science Platform (EDSP). OpenShift's open standards and API support for third-party integration made it the ideal choice to help EDSP streamline the bank's internal data science processes and make more business applications more intelligent. The EDSP allows OCBC to drive performance in the areas of credit analytics, anti-money laundering (AML), and customer chatbot optimization. EDSP also enhances credit risk processes with better insight into exposures and supports the Bank's overall Risk Management strategy. AML teams can tap into data to detect and prevent money laundering activities.

The Digital Transformation category recognizes organizations that have successfully addressed IT challenges and delivered business value to effectively compete as a digital enterprise.

The Hybrid Cloud Infrastructure category showcases a collaborative public, private or open hybrid cloud deployment.

Supporting Quotes

Marjet Andriesse, senior vice president and general manager, APJC, Red Hat

"This year's Red Hat APAC Innovation Winners in Singapore reflect the national agenda that we've seen in 2022, focused on preparing for the next phase of digital transformation. Through their efforts in healthcare and the financial sector respectively, IHiS and OCBC have shown that open source's applications are vast and deliver critical outcomes as we navigate today's new normal. Our Singapore winners have showcased exceptional agility and innovation when it comes to using hybrid cloud technologies, data science and application modernization for the benefit of end users and customers. I hope that they will serve as an inspiration for more organizations in Asia Pacific to unlock the potential of open source."


Alan Goh, Assistant Chief Executive, Platform Services, IHiS

"As one of the major healthcare technology solutions providers in Singapore, IHiS is committed to delivering positive experiences for both healthcare institutions and patients while maintaining agility and cost effectiveness. This principle was what guided us during the development of our Common Consumer Digital Platform project. Red Hat's OpenShift solution was a strong fit for our project as it was scalable and agile, allowing us greater flexibility with shorter deployment time which is critical to deliver better care and patient engagement."


Peter Koh, Head, Group Technology Architecture, OCBC Bank

"Banking is a fast-paced industry with evolving issues that require data-driven solutions. With challenges from increasing operational risks to rising customer expectations, we are glad to have Red Hat's solutions to tap into the power of data. Red Hat solutions give us the scalability and agility as well as ability to leverage on data science to deliver differentiated customer experience and improved risk management. We are confident that Red Hat will help us to achieve success in our digital transformation projects and to drive better business processes and banking services for our customers."



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