Systems Analysts and Business Analysts both play essential roles in the tech sector, each contributing to the improvement of the organisation’s processes. They begin by gathering, examining and then interpreting requirements, and data, which allows them to identify issues and propose tailored solutions. While both types of analysts often work together on projects, their areas of specialisation and day-to-day responsibilities set them apart.
A Systems Analyst focuses on the technological infrastructure that supports the organisation’s processes and workflow. Conversely, a business analyst looks at various technical aspects, the organisation's productivity, efficiency and overall performance.
For aspiring analysts, understanding the key differences between these roles is crucial for achieving greater job satisfaction, planning for career development and maximising effectiveness.
What is a Systems Analyst?
A Systems Analyst’s role revolves around understanding and optimising technical systems to be in line with the priorities of the client or organisation. The first step towards creating solutions is through conducting a thorough requirements analysis, which often involves close collaboration with business stakeholders and regular testing of existing systems to identify and document the organisation’s needs and objectives.
Once the requirements are clear, Systems Analysts research and evaluate new technologies available in the market to determine how these can address the organisation’s needs and enhance current systems. This proactive approach enables them to propose and implement solutions effectively.
During the systems implementation phase, the Systems Analyst designs technical solutions according to the business needs and works in tandem with the development team to ensure the solution is executed as planned. This way, they can provide guidance and insight to the developers, and help them build efficient and practical system architectures.
The Systems Analyst is also deeply involved in training and troubleshooting. They guide users in adopting the new systems and provide ongoing support to address any issues or concerns.
In the HealthTech sector, a comprehensive understanding and appreciation of business processes, particularly within hospitals, is especially beneficial for a Systems Analyst’s success. Engaging with users across the organisation and staying updated on the latest industry trends ensures that technical solutions not only align with business objectives but also drive meaningful public and citizen outcomes, such as improved patient care and more efficient care delivery.
Required skills:
● Proficiency in programming languages and cloud computing
● Some expertise in relevant subject such as
○ Computer science
○ Information management systems
○ Information technology
○ Mathematics
● Expertise in database management
● Problem-solving skills
○ Analytical skills for identifying problems
○ Creative thinking skills for proposing solutions
● Strong verbal and written communication skills for
○ Collaboration with stakeholders
○ Training users on systems and technology solutions
○ Troubleshooting
Career growth:
Systems Analysts can progress to become Solution Architects or Technical Leads, which are more demanding on domain knowledge and technical expertise.
For Systems Analysts interested in delving into the business aspects of the organisation and wishing for greater collaboration with other teams, they can transition to become Business Analysts.
Alternatively, taking on Project Management roles enables existing Systems Analysts to both utilise their knowledge of business processes and create technical solutions, as well as manage teams effectively.