06 May 2024

Career Stories

5 in-demand IT and tech jobs in HealthTech - Connect with Synapxe



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At Synapxe, Singapore’s national HealthTech agency, our IT and tech professionals are pressing on to keep up with the rapid changes in the field of information technology (IT) and tech to build intelligent, integrated and interoperable tech solutions that accelerate innovation and deliver better health outcomes for citizens. When the COVID-19 pandemic took the world by storm, the healthcare sector expanded rapidly, causing an unprecedented surge in demand for HealthTech professionals to tackle current and emerging challenges.

IT and tech professionals work in tandem with our public healthcare and the private sector to lay the tech foundation for a healthier nation. These professionals are responsible for introducing, developing, sustaining, and enhancing diverse hospital systems and applications such as HealthHub and the National Electronic Medical Record, innovative solutions like telehealth technologies and remote monitoring of patients at home, and more. 

Read on to explore the intricacies of IT and tech job roles and responsibilities. 

1. Data Analyst

 

Roles and responsibilities:


Thoughtful and strategic decisions are often rooted in reliable data, and this is where the expertise of a data analyst becomes indispensable. To meet real-world business needs, a data analyst must first define and digest challenges effectively and translate these needs into analytics.

Technical skills come into play as data analysts collect data from internal systems and external sources meticulously. They delve into dataset analysis by performing statistical, algorithmic, mining, and visualisation techniques while ensuring that the data is assessed for quality and prepared for advanced analysis. A data analyst would hence require a broad knowledge of statistical and data mining techniques and be proficient in software like R, Python and Jupyter Notebook. Experience with data visualisation tools like Tableau would be an added advantage. 

 

Career paths:


An associate data analyst will advance to a data analyst and further their career as a senior data analyst. A senior data analyst sets the strategy and approach for improving the data quality for projects – as well as works with various stakeholders, recommends new processes to be put in place, and educates key personnel at various healthcare institutions.

 

Salary guide:


The salary for data analysts could range from S$4,000 to S$15,000, depending on the position and level of seniority.

2. Software Engineer

 

Roles and responsibilities:


Software engineers play a pivotal role in developing, implementing, and optimising applications. They collaborate closely with systems analysts and contribute extensively to the development of innovative healthcare application platforms and solutions in a full Software Development Life Cycle (SDLC). They actively conduct peer code reviews and refine user requirements, ultimately enhancing system performance for the transformation of Singapore’s HealthTech landscape. 

Software engineers need to be equipped with strong knowledge of coding practices and technical knowledge such as  C#, ASP.NET, JavaScript, and MS-SQL and more. Experience with Scrum and Agile development methodologies is recommended. 

 

Career paths:


Junior software engineers will progress to lead engineer roles, specialising in specific HealthTech applications and systems. 

 

Salary guide:


The salary for software engineers could range from S$3,500 to S$15,000, depending on the position and level of seniority.

3. Systems Analyst

 

Roles and responsibilities:


Systems analysts are involved in conducting requirements analysis, system implementation, and providing ongoing application support. They will need to build strong rapport with business users, identify their needs and convert these into system specifications. Having knowledge of hospital processes and workflows will be greatly beneficial to the work of a systems analyst in healthcare. 

A systems analyst will work closely with different stakeholders, functioning as the bridge between users and technical staff throughout the solution implementation cycle and collaborating with developers and vendors to ensure requirements are incorporated into system design. 

Additionally, they will conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions to implement. Planning and coordinating end-user training for any system implementations or enhancements is part of the change management facilitation process. A systems analyst will also be tasked with providing round-the-clock application maintenance support when necessary and should be readily equipped with the skills to conduct proper project documentation to monitor and track progress status. 

 

Career paths:


Junior system analysts will progress to senior system analysts, specialising in specific HealthTech applications and systems.

 

Salary guide:


The salary for systems analysts could range from S$4,000 to S$11,000, depending on the position and level of seniority. 

4. Systems Engineer

 

Roles and responsibilities:


Within the scope of a systems engineer is to play a critical role in developing innovative and secure systems ensuring the optimal performance and availability of end-user systems. They are an integral part of a team responsible for providing primary support and implementing solutions; thus, they are required to resolve complex issues, demonstrating proficiency and efficiency in identifying problems and devising effective solutions. 

The main responsibilities encompass setting system administration processes and developing systems while ensuring that system administration is aligned with the overall strategic IT service direction and business needs. Defining system requirements for new technology implementations and preparing for system expansion are part of the development process too. 

 

Career paths:


Systems engineers would progress to senior systems engineers after collecting hands-on experience in implementing projects as well as performing system administration activities for back-end systems. A senior systems engineer is required to plan and oversee system upgrades and migration, ensuring that systems are current with the latest patches.

 

Salary guide:


According to the Asia Tech Salary Report 2024 by NodeFlair, there is a 1.87% year-on-year increase in salary for systems engineers. The salary for systems engineers could range from S$4,000 to S$10,000, depending on the position and level of seniority. 

5. Cybersecurity Analyst

 

Roles and responsibilities:


Cybersecurity analysts perform real-time, detailed analysis of system usage patterns and take the lead in investigating suspicious activity in the healthcare IT ecosystem and across medical devices. They conduct proactive evaluation, testing and monitoring of products, networks, systems, and infrastructures, playing a pivotal role in safeguarding data security. They also respond to user incident reports and document them while applying the necessary security policies and procedures to ensure regulatory compliance. Additionally, they provide recommendations for continuous process improvements to reduce the risks of cyber threats.

 

Career paths:


Associate cybersecurity analysts may further their careers to take on managerial positions in distinct domains of healthcare data security or related fields to hone their expertise.

 

Salary guide:


The salary for cybersecurity analysts could range from S$5,000 to S$20,000, depending on the position and level of seniority.

Opportunities and challenges in HealthTech

As part of a growth industry, IT and tech professionals entering the HealthTech scene can anticipate being part of transformative projects that aim to improve the health of millions of people every day in Singapore. Opportunities abound as the nation embraces sustainable and innovative technology strategies. With the rise of prominent trends like generative artificial intelligence (GenAI), AI-assisted medical imaging technology, remote patient monitoring, and greater emphasis on cybersecurity in healthcare, professionals with expertise in data analytics, machine learning, cybersecurity, robotics, and more can actively contribute and have an impactful career.

IT and tech professionals must however navigate complex workflows and adhere to robust cybersecurity measures to ensure that patients' sensitive data is secured and compliant with healthcare data protection laws and regulations. Navigating these challenges require a combination of technical expertise, industry knowledge, and effective communication skills. To stay relevant in the constantly evolving HealthTech landscape, IT and tech professionals should proactively enhance their skills by participating in workshops and acquiring industry-recognised certifications.

How important is certification in tech?

As an IT or tech professional, obtaining certifications validates one's technical skills and knowledge to carry out the job scope, providing confidence to the employer. Industry-acknowledged certifications will enhance professional credibility and may also be a sign of commitment and willingness to upskill—a factor that many companies are currently emphasising.

Many IT and tech professionals are encouraged to further their professional development via courses and certifications. For instance, the Synapxe Academy collaborates with learning partners to develop and train our professionals in their technical competencies and support them in their career growth. Systems engineers, cybersecurity analysts, and other related job roles are recommended to complete relevant cloud competency domains in Synapxe’s Cloud Competency Roadmap to ensure the successful adoption, development, and maintenance of our Cloud systems.


If you are intrigued by the possibilities of these IT and tech job roles, come explore exciting opportunities with us today. Your HealthTech journey towards inspiring tomorrow’s health starts here.  

 

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